Terms and Conditions & Privacy Policy

Effective Date: Aug 13, 2025

Version: 1.3

LMS Solution respects and values your privacy. This policy outlines how we collect, use, store, and protect your personal data when you visit or interact with our websites:

www.lmssolution.net.in

We act as a data controller, determining how and why your personal data is processed, and we are committed to complying with applicable data protection laws.

1. Who We Are

Company 1: LMS Solution
Legal Owner: M. Vishnupriya (Sole Proprietor – Razorpay-linked account)

Udyam Registration No.: UDYAM-TN-08-0013320

Company 2: LMS Solution Research Support
Legal Owner: Premkumar Kamaraj (Sole Proprietor – Cashfree-linked account)

Udyam Registration No.: UDYAM-TN-34-0017057

Both companies operate jointly under the brand name LMS Solution.

Registered Addresses:

Head Office:
LMS Solution
26A, Puthu Thambi Nagar First Street, Anakaputhur, Chennai, Tamil Nadu – 600070

Branch Office:
LMS Solution Research Support
5/189, Pillaiyar Kovil Street, Velappanadaroor, Serndamangalam, Tamil Nadu – 627857

Contact Information:
Email: racelab2018@gmail.com, info@itpes.net, support@lmssolution.net
Phone: +91-8838943991 / +91-7904458501 / +91-9786992345

We are not mandated to appoint a Data Protection Officer. For any queries related to your data, please contact us via the details above.

2. How We Use Your Information

a. When You Visit Our Website

We use cookies to improve site functionality, gather analytical data, and enhance your browsing experience. Some cookies are essential; others help us understand user behavior.

b. When You Submit an Enquiry

Information: Name, Email, Phone Number
Purpose: Respond to your query, provide follow-up support, and offer relevant product/service information.
Lawful Basis: Legitimate Interest

c. When You Purchase from Us

Information: Name, Address, Email, Phone Number
Purpose: Process payments, fulfill orders, and provide receipts.
Payment Processing: Your card details are securely handled by trusted third-party gateways (e.g., Razorpay, Cashfree, PayU, PayPal). We do not store your card information.

d. When You Subscribe to Our Newsletter

Information: Name, Email
Purpose: Send product updates, promotions, and educational resources.
You may unsubscribe anytime. No automated profiling is performed using this data.

3. Your Rights Under Data Protection Law

You have the right to:

Access the personal data we hold about you
Correct inaccuracies in your data
Withdraw consent at any time
Request data portability
Request erasure or restrict processing of your data
Object to profiling or automated decision-making

To exercise your rights, contact us using the details in Section 1.

4. Complaints and Disputes

We encourage you to contact us first for any concerns. If unresolved, you may lodge a complaint with a data protection authority.

5. Policy Updates

We review and update our privacy practices regularly. Material changes will be communicated to you.
Last reviewed: Aug 13, 2025

Delivery Policy

All purchases are for digital products, including PDF downloads and online content.
Secure payments are processed through SSL-enabled gateways like Razorpay, Cashfree, PayU, or PayPal.
Delivery is confirmed via an immediate download link or an email with instructions.
If you face issues downloading, contact us within 5 days of purchase; otherwise, delivery will be deemed successful.

Refund Policy

Due to the nature of digital products, all purchases are non-refundable and non-exchangeable.
Downloads are considered final and “used” once accessed or saved.
Customers should review product details carefully before purchasing.

License & Usage Policy

All products sold on www.lmssolution.net.in — including MATLAB Simulink models, MATLAB code, LMS AI tools, online courses, and workshop materials — are licensed strictly for personal and academic use only.

❌ Prohibited: Commercial use, resale, redistribution, or use in paid services or client projects.

✅ Permitted: Academic projects, personal learning, and non-commercial presentations.

For commercial licensing, contact: support@lmssolution.net

Contact Details

Company 1: LMS Solution
Legal Owner: M. Vishnupriya (Sole Proprietor)

Udyam Registration No.: UDYAM-TN-08-0013320

Company 2: LMS Solution Research Support
Legal Owner: Premkumar Kamaraj (Sole Proprietor)

Udyam Registration No.: UDYAM-TN-34-0017057

Head Office:
LMS Solution
26A, Puthu Thambi Nagar First Street, Anakaputhur, Chennai, Tamil Nadu – 600070

Branch Office:
LMS Solution Research Support
5/189, Pillaiyar Kovil Street, Velappanadaroor, Serndamangalam, Tamil Nadu – 627857

Email: racelab2018@gmail.com, info@itpes.net, support@lmssolution.net

Phone: +91-8838943991 / +91-7904458501 / +91-9786992345